Privacy Policy

Effective date: 1 August, 2024

This website and links to this privacy policy are operated by Tech Metals, which is owned by Sven Gronauer with its principal place of business at Augsburger Str. 76, 91781 Weissenburg, Germany.

This privacy policy explains how Tech Metals collects, use and disclose your personal information.

Definitions

  • Personal data refers to any information that can be leveraged to identify a natural person.
  • Processing covers all computational activities relating to the use of personal data, from its collection through storage and removal and everything therein.

How we collect personal data

At Tech Metals, we aim to collect only the personal data that we need. The personal data we collect depends on how you interact with this website:

  1. Personal data you provide to Tech Metals. You will provide personal data when you correspond with Tech Metals through this website or contact us via e-mail.
  2. Personal data we collect automatically as you engage with this website. Tech Metals will process personal information of usage behavior and other technical data of your browsing device.

When you create an account, purchase products, contact us (including e-mail), participate in an online survey, or otherwise interact with Tech Metals, we may collect a variety of information, including:

  • Account Information. Your email address, postal address, company name, and phone number.
  • Contact Information. Data such as name, email address, postal address, phone number, or other contact information you provide us
  • Payment Information. Data about your billing address and method of payment, such as bank details, credit, debit, or other payment card information
  • Other Information You Provide to Us. Details such as the content of your communications with Apple, including interactions with customer support and contacts through social media channels

Why do we collect data

We at Tech Metals use personal data to operate our business, which includes processing sales information, to communicate with you, and to comply with law. We may also use personal data for other purposes with your consent.

  • Processing purchase agreements and related operations of sales such as products purchases and payment transactions.
  • Powering our services, which may include personal data collected to improve our offerings such as website appearance and user experience, for internal purposes such as auditing or data analysis, or for troubleshooting.
  • Providing customer relations such as informing you about products, services, or promotional offers that you may find interesting if you have chosen to receive these type of communications.

Contact Us

If you have any questions or suggestions about this privacy policy, do not hesitate to contact us at info@tech-metals.com or using the website’s contact form.